Section 1557 Notice of Non-Discrimination

Discrimination is Against the Law

Temple University Health System provides care, treatment and services in accordance with applicable laws, regulations and standards of accrediting organizations and regulatory agencies. Temple University Health System does not exclude participation in, and no one is denied the benefits of, the delivery of quality medical care or delayed services on the basis of race, color, national origin, religion, sex/gender, sexual orientation, gender identity/expression, disability, age, ancestry, physical ability, level of education, or source of payment.

Temple University Health System:

Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
- Qualified sign language interpreters
- Volume enhancing devices
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
Provides free language assistance services to people whose primary language is not English, which may include:
- Qualified interpreters
- Vital information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact:

Veronica Ferreira, Director of Linguistic and Cultural Services and Section 1557 Coordinator

Mailing Address: 1316 W. Ontario Street. Jones Hall, rm. 1020, Philadelphia, PA 19140

Email address: [email protected]

Office number: 215-707-6544

If you believe that Temple University Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Brigette Cuffia, Chief Regulatory Affairs Officer and Section 1557 Coordinator

Mailing Address: 1316 W. Ontario Street. Jones Hall, rm. 1021, Philadelphia, PA 19140

Email address: [email protected],

Office number: 215-707-6763

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Brigette Cuffia, Chief Regulatory Affairs Officer and Section 1557 Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Non-Discrimination Notices - Other Languages