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Language Services

Clear communication plays a vital role in receiving the health care you need. Temple Health offers medical interpretation services free of charge to patients who are non-English speakers or hearing and sensory-impaired. Services can be arranged through your doctor or nurse.

Language Interpreter Service

For patients who would like to receive care in a language other than English, interpreters are on hand to facilitate effective communication between you and your care team. In addition to our employed professional medical interpreters, other available services include:

  • Employees who have been credentialed to supplement staff interpreters

  • Professional agency medical interpreters, including American Sign Language interpreters

  • Special telephones that will connect you with a professional medical interpreter

  • Over-video interpreters, especially for American Sign Language

  • Translated written information

Hearing or Sensory-Impaired Service

As a hearing- or sensory-impaired patient, you will be asked to choose the communication option most effective for your needs. We will make every effort to accommodate your request. If the request cannot be fulfilled in a timely manner, you will be asked to choose another option while efforts continue to secure the requested service. Available services include:

  • Credentialed American Sign Language interpreters

  • Over-video American Sign Language interpreters

  • Telecommunication Device for the Deaf (TDD) teletypewriters

  • Special nurse call buttons

  • Closed-captioned televisions

To learn more about our language services, please speak with your healthcare provider.