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International Patients

At Temple Health, we believe that all patients should have access to exceptional care, regardless of race, religion or origin of country. This philosophy benefits our own diverse community, as well as the many international patients who travel to Philadelphia to receive life-saving treatments each year.

Resources for Your Treatment at Temple Health

Temple Health is a proud member of Philadelphia International Medicine (PIM), an organization that connects patients from around the world with the Philadelphia region’s leading academic medical centers. To help international patients navigate the American healthcare system, Temple works with PIM to provide the support and resources needed for a positive experience by coordinating everything from scheduling appointments and transferring medical records, to arranging hotel accommodations and securing visas. Medical interpretation services for international patients who require language assistance are offered through Temple Health’s Linguistic and Cultural Services Department. At all times, care is delivered in a respectful, culturally sensitive environment.

Appointment Request Information

International patients interested in receiving care through Temple Health must first request an appointment. A PIM representative will then contact you to assist with submitting your medical information so our clinical team can appropriately assess your care options. Information must be in English and includes (but is not limited to):

  • Contact information
  • Country of origin
  • Insurance/third-party coverage information
  • Diagnosis or current symptoms
  • Medical summaries
  • Discharge reports
  • Laboratory reports
  • Diagnostic imaging reports
  • Pathology material
  • Post-operative reports
  • Recent health assessment
  • Diagnostic images
  • Pathology slides

Medical records can be sent by:

Financial Information

International patients should contact a financial counselor at Philadelphia International Medicine at 215-563-4733 to discuss payment options, which include:

  • Self-pay
    100% of the deposit is required prior to confirming your appointment
  • Insurance
    PIM is contracted with many international insurance companies
  • Embassy-sponsored
    PIM works with embassy liaisons to ensure Temple University Hospital receives a letter of guarantee from the embassy prior to confirming your appointment
Medical Interpreter Services

All linguistic services provided at Temple Health must be provided by an approved vendor via our Linguistic and Cultural Services Department. The cost for this service is covered under the agreement between Temple Health and Philadelphia International Medicine. A PIM representative will work with us to secure medical interpreters for inpatient and outpatient appointments.

Staying in Philadelphia

Housing and hotel accommodations are coordinated through Philadelphia International Medicine. Please call 215-563-4733 or email physicians@philadelphiamedicine.com to discuss your options.

Apartments

These apartments are suggestions only and are not PIM affiliated.

Mansion at Bala
4700 City Avenue
Philadelphia, PA 19131
215-477-7700

The Point at City Line
6100 City Avenue
Philadelphia, PA 19131
215-477-3200

Rittenhouse Hill Apartments
633 W Rittenhouse Street
Philadelphia, PA 19144
215-883-2006

Hotel Apartments

Philadelphia International Medicine has preferred rates with these hotel apartments.

Ben Franklin House
834 Chestnut Street
Philadelphia, PA 19107
215-629-9900

ROOST Apartment Hotel
111 South 15th Street
Philadelphia, PA 19102
267-737-9000

AKA Philadelphia
135 South 18th Street
Philadelphia, PA 19103
215-825-7000

Hotels

Philadelphia Marriott Downtown
1201 Market Street
Philadelphia, PA 19107
215-625-2900

Courtyard Philadelphia Downtown
21 N Juniper Street
Philadelphia, PA 19107
215-496-3200

Double Tree by Hilton Hotel Philadelphia Center City
237 South Broad Street
Philadelphia, PA 19107
215-893-1600

Loews Philadelphia Hotel
1200 Market Street
Philadelphia, PA 19107
215-627-1200

Radisson Blue Warwick Hotel, Philadelphia
220 South 17th Street
Philadelphia, PA 19103
215-735-6000

Hyatt at The Bellevue
200 South Broad Street
Philadelphia, PA 19102
215-893-1234

Embassy Suites Philadelphia - Center City
1776 Benjamin Franklin Parkway
Philadelphia, PA 19103
215-561-1776

Residence Inn Philadelphia Center City
1 East Penn Square
Philadelphia, PA 19107
215-557-0005

Sonesta Philadelphia Downtown
1800 Market Street
Philadelphia, PA 19103
215-561-7500