How We Are Protecting You

Safety Precautions and Protocols Designed to Protect Our Patients and Staff

The safety of our patients and staff is our highest priority, especially now. Our team of clinicians has implemented numerous safety protocols to protect our patients and staff, based on the guidelines of the CDC, local and federal government, and leading medical associations.

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Doctor and patient wearing masks for consultation

Masks are mandatory for everyone in our hospitals, campuses and physician offices.

All hospital staff and employees use appropriate PPE for each procedure and appointment, based on CDC guidelines.

Our staff and patients are expected to follow social distancing (or physical distancing) practices. Please maintain at least 6 feet between yourself and other people, even in areas such as our cafeterias and cafés.

Our clinical teams pay special attention to handwashing.

You will notice sanitizer stations in our lobbies, hallways, inside/outside patient rooms and exam rooms.

Temple staff cleaning and disinfecting door handle

Temple environmental services personnel take every precaution to help ensure thorough cleaning/disinfecting of surfaces such as door handles and counters.

Patient exam and procedure rooms are cleaned and disinfected after every patient.

Environmental services deep cleaning the hospital

The environmental services team follows CDC guidelines for deep cleaning surfaces and clinical spaces.

We created social (physical) distancing requirements such as limiting the number of people in lobbies and elevators and expanding spaces between waiting room chairs.

Employees are encouraged to participate in a daily symptom monitoring application, which is reviewed in real time by clinical staff.

Our safety precautions and protocols include:

Everyone must wear a mask while in the hospital. We encourage patients to wear their own mask. However, we will provide a mask to those who do not have one.
Patients and visitors are screened at entryways for COVID symptoms.
Thorough cleaning and disinfecting at least several times per day, based on infection control guidelines.
Staff use appropriate PPE for each procedure and appointment, based on CDC guidelines.
Social (physical) distancing requirements including seat spacing in waiting areas, minimizing the number of people in lobbies, waiting areas and other public locations such as elevators.
Visitor restrictions are in place for both inpatient and outpatient services.
COVID testing on patients before procedures.
Employees are encouraged to participate in a daily symptom monitoring application, which is reviewed in real time by clinical staff.
Employees are required to be fully vaccinated against COVID, or be regularly tested for COVID if they have a vaccine exemption.

Telemedicine Appointments from the Comfort and Safety of Your Home

In order to support patient and staff safety, many appointments are now available through telemedicine (also called virtual visits). When an in-office appointment is not medically necessary, we encourage our patients to participate in appointments using telemedicine.

Temple Health offers telemedicine appointments for both new and current patients for many of our specialty services. See a Temple doctor from the comfort of your home on your phone, tablet or computer.

Learn more about virtual visits >