Coronavirus (COVID-19) - Latest Information for Patients and Visitors

(La más reciente información para pacientes y visitantes)

 

Read Now (Lea ahora)
800-TEMPLE-MED Schedule Appointment
SEARCH TEMPLE HEALTH

Temple Health Web Privacy Policy

This privacy statement has been adopted to address the collection and use of information from Temple University Health System, Inc. (“Temple Health”) websites. This notice applies to any Temple Health webpage and explains our practices concerning the collection, use, and disclosure of information. Information collected by Temple Health will be used only as outlined in this privacy statement.

All personally identifiable data that you enter on this site is not sold or given to any third parties.

Information Gathering

Temple Health’s websites collect two types of information from users:

  1. Information anonymously collected upon a user’s visit to Temple Health websites
  2. Information provided by the user in order to receive requested information and/or services

To learn how medical information about you may be used and disclosed, please review the Temple Health Privacy and Non-Discrimination Notices: https://landing.templehealth.org/privacy-hipaa.html

Anonymously Collected Information

When you view pages on our sites, the web server automatically collects certain technical information from your computer or device and about your connection. (See list below) Temple Health uses this information solely for internal purposes, such as, to see what pages are most frequently visited, in order to improve our sites.

Temple Health uses Google Analytics, a web metrics service, to collect information automatically upon a user’s visit. For more information regarding Google Analytics, see Google’s privacy policy.

Additionally, Temple Health uses Microsoft Clarity and Hotjar to understand how users are interacting with the website. For more information regarding Microsoft Clarity, see Microsoft’s privacy policy: https://privacy.microsoft.com/en-us/privacystatement. For more information regarding Hotjar, see Hotjar's privacy policy: https://www.hotjar.com/legal/policies/privacy/.

Our server(s) and/or site(s) collects the following:

  • The domain name from which you visit our site
  • Internet Protocol (IP) Address
  • Internet Service Provider
  • Aggregate information on pages visited
  • The referring website
  • The date and time of visit
  • The duration of visit
  • Your browser type
  • Your screen resolution
  • Operating System
  • User interactions and behaviors such as mouse movements, clicks and scrolls
  • Aggregate information collected by Google Analytics

Continued use of our website indicates consent to the collection, use, and disclosure of this information as described in this notice.

Information Provided by the User

Other than the automatically collected information about your visit described above, or cookies and anonymous identifiers, described below, we may ask you to provide information voluntarily, (through forms or other manual input) in order to make products and services available to you, to maintain and manage our relationship with you, to provide associated services to you, or to better understand and serve your needs.

All of your protected health information, including information you provide on the website, is subject to the Temple Health Privacy Notice under the Health Insurance Portability and Accountability Act (“HIPAA”). The Temple Health Privacy Notice may contain additional provisions relating to the use and disclosure of your information that go beyond the terms of this Privacy Policy.

Information Sharing

We may share aggregate, non-personally identifiable information with other entities or organizations. We do not share any personally identifiable information (PII) with other entities or organizations, except when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

Cookies and Anonymous Identifiers

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site.

For the purposes of this privacy statement, a cookie may also refer to an anonymous identifier (a random string of characters that is used for the same purposes as a cookie on certain platforms, including some mobile devices), when cookie technology is not available.

Managing Cookies

If you prefer not to receive cookies, you may configure your browser not to accept them at all, or to notify and require approval before accepting new cookies. Some web pages/sites may not function properly if the cookies are turned off, or you may have to provide the same information each time you visit those pages.

Use of Third Party Services

Temple Health websites use third party websites (e.g. Google Analytics, Microsoft Clarity) to help enhance features, provide a robust and personalized user experience, and analyze how users use the sites. The third-party tools typically utilize cookies but may also use pixel gifs or beacons. Cookies, pixel tags and beacons are used to obtain information about the device being used to view a webpage, including the time spent on the site, the user’s operating system and browser type, demographic data, and similar information. The information generated via these cookies about your use of Temple University websites is transmitted to these third-party tools. This information is then used to evaluate visitors’ use of the websites and to compile statistical reports on activity from our websites.

In addition, Temple Health websites may contain links and integrate with other websites and applications owned by third parties as a convenience to the user. These websites and applications operate independently of Temple Health and have their own privacy policies. Some cookies also have the ability to carry all or parts of the information stored within the file generated on Temple Health’s website to other websites that the user may visit or to third parties. If a user decides to use these third-party links, they will leave the Temple Health websites. Temple Health is not responsible for the privacy practices or the content of such third-party websites and does not make any representations or endorsements about them. If a user decides to leave Temple Health’s websites and access any third-party site, it will be at the user’s own risk.

If you have any questions about this site or its Web Privacy Policy, please contact us.