For Patients: Appointments and Elective Procedures
How to Schedule an Appointment
We offer telemedicine outpatient appointments for both new and current patients for many of our specialty services. See a Temple doctor from the comfort of your home on your phone, tablet or computer. Please call your doctor’s office or 800-TEMPLE-MED (800-836-7536) for more information. You can also request an appointment online.
Steps for Having an Elective Procedure
Based on guidance from the PA Department of Health and other governmental agencies and professional societies, Temple will begin to perform additional procedures and surgeries over the coming weeks. We have planned our approach thoughtfully and will monitor the process very closely to minimize the risk of COVID-19 exposure and help ensure the safety of our patients.
Follow these steps for your procedure:
Step 1: Schedule your appointment.
Our schedulers will be able to provide information regarding the process we are using to help ensure your safety during the procedure.
Step 2: Screening on-site.
We screen all patients for COVID-19 prior to coming in for surgery. We will schedule the screening prior to your procedure. The screening suite is located steps from your arrival entrance.
Step 3: Meet your arrival ambassador.
On the day of your procedure, you will be greeted by your Temple Ambassador and provided personal protective equipment (PPE).
Your Ambassador will escort you throughout the pre-procedure process until you meet your procedural team. Your loved one will be provided details for our cell phone lot — located on the 2nd floor of the Ontario Garage.
Step 4: Updates during your procedure.
During your procedure, the procedural team will call your loved one with updates. This includes (1) When you arrive in the department, (2) During your procedure and (3) When your procedure is completed.
Step 5: Discharge instructions.
After your procedure, the clinical team will provide instructions for care at home. We will also call your loved one and share this information with them.
Step 6: Discharge waiting lounge.
After your procedure, we will escort you to our discharge lounge — located steps from your arrival location — where your loved one may pick you up outside.
Finding Your Way on the Temple University Hospital Campus
To help you and your loved one navigate to your procedure or test, here is a map that outlines procedure drop-off, parking, restrooms, discharge lounge and more.
Important Phone Numbers
Use these phone numbers for questions about your procedure or test:
- Arrival Ambassador: 215-707-2273
- Cardiology Liaison: 215-707-3565
- Gastrointestinal Liaison: 215-707-3291
- General Surgery Liaison: 267-858-0155
- Radiology Liaison: 215-707-0082
Labs and Diagnostic Testing
Please note that many Temple testing and diagnostic services are open and available, with more to reopen in the coming weeks. Temple specialists are also available for referrals via telemedicine appointments and in-office appointments when medically necessary at select locations. Request a patient appointment or call 800-TEMPLE-MED (800-836-7536).
Our Commitment to Patient Safety
We understand that patient safety is more important than ever. That's why Temple has implemented new safety precautions and protocols designed to protect our patients and staff.
Learn more about how we are protecting you, so that you can get the care you need.