Michelle Clanton-Boykin and Josephine Balderas earned the July 2025 Temple Faculty Physicians C.A.R.E.S. (Category Exemplified in Action: Compassion, Advocacy, Respect, Excellence, and Service) Award, which honors the outstanding contributions of our clinical and administrative staff.
Josephine is a Receptionist/Scheduler in the Department of Pediatrics, and Michelle is a Medical Assistant in the Department of Anesthesiology. Both were nominated by their peers and endorsed by TFP leadership. Please join us in celebrating their achievements and in recognizing their impact on our patients and teams.
Josephine Balderas, Receptionist/Scheduler, Department of Pediatrics
Josephine was singled out for her commitment to excellence, positive attitude, and the connections she makes with patients, as this excerpt from her nomination shows:
“Josie, affectionately known as ‘Titi Phina,’ is an exceptional colleague and a true asset to our team. She consistently goes above and beyond for both patients and coworkers, demonstrating reliability, leadership, and a remarkable work ethic. Her deep experience allows her to navigate any situation with ease, while her warmth, humor, and genuine care make the office feel welcoming and supportive.
Josie builds lasting connections with families and colleagues alike, treating patients and their parents with the same compassion as her own family. Her positive impact is felt by everyone, and she truly embodies excellence, dedication, and kindness in all that she does.”
Michelle Clanton-Boykin, Medical Assistant, Department of Anesthesiology
Michelle was honored for her expertise, quick thinking, and commitment to her patients, as this excerpt from her nomination shows:
“Michelle is an exceptionally conscientious Medical Assistant whose professionalism and clinical acumen consistently elevate patient care. Over the last six months, she was instrumental in managing two patients experiencing cardiac distress. In both situations, Michelle quickly recognized the severity of the problem, calmly communicated with the patients, and ensured their safe transport to the ED. She went above and beyond by personally confirming that each patient was seen promptly, turning potentially critical scenarios into exemplary examples of patient-centered care. Michelle’s dedication, composure, and expertise make her an invaluable asset both to our practice and the patients we serve.”