TUH-Main Campus is proud to recognize Room Aide Yolanda Abdullah as Employee of the Year, and Associate Director of Nursing Services Richard “Brian” Fitzpatrick, BSN, RN, CCRN, as Manager of the Year.
Yolanda was honored for her conscientiousness and for going above and beyond to ensure patients feel secure and cared for, as this excerpt from her nomination shows:
“Yolanda entered a patient’s room to sweep and mop, noticed the patient was crying, and then engaged in a therapeutic conversation that alleviated the patient’s stress. She took the time to assure the patient that he would be okay. When he asked for water, Yolanda made sure to ask the nurse if the patient could have water (which he could) and then proceeded to get it for the patient.”
“The patient and his daughter flagged me down to bring me into the room to share this experience. They stated that she is a ’10 star’ employee and felt her actions made them have a better day.”
“Yolanda continuously performs these selfless actions that bring patients comfort and confidence. I know that our unit is better because she is here.”
Brian was singled out for his ability to inspire his team through his positive attitude, detailed feedback, and effective mentorship, as well as his exceptional leadership on unit and Health System-wide initiatives. You can read more in this excerpt from his nomination:
“As a dedicated member of Temple Health, Brian has consistently demonstrated outstanding leadership qualities and has made significant contributions to our organization’s success. Here are some key reasons why I believe Brian deserves this recognition:
- Inspirational: Brian leads by example and inspired the inclusion of daily shift huddles. Their positive attitude and unwavering dedication to these huddles has set an example for connecting staff to their purpose and providing clear direction for the shift and day ahead. In addition to setting the trend for this invaluable tool, Brian also piloted a new form to gain insight on how this can be spread throughout the organization.
- Quality Driven with Financial Acumen: Brian is committed to driving excellence and consistently communicates successes and opportunities back to their team. They invest time and effort into coaching and providing feedback on their unit’s performance in terms of quality indicators and seek feedback from frontline staff on how they can improve as individuals and as a team. They have recently taken on a new leadership role in leading a challenging hospital-wide quality initiative. This work includes developing strategies and processes for improving care across the system which will enhance patient safety and financial responsibility.
- Compassionate and Caring: Brian has a great attitude and demonstrates respect and care in all conversations. They have excellent situational awareness and use empathy and as well as analytical thinking when working through difficult situations.”
“Overall, Brian embodies the qualities of an exceptional leader and has made a significant impact on our team and organization. Their dedication, leadership, and commitment to excellence make them a deserving candidate for this award.”
