Yannarong “Yanna” Sen and Desiree “Desi” Velez-Rodriguez were honored with the January 2026 Temple Faculty Physicians C.A.R.E.S. (Category Exemplified in Action: Compassion, Advocacy, Respect, Excellence, and Service) Award, which recognizes the outstanding contributions of clinical and administrative staff.
Desi is a Clerk VI (Sr. Clerk) in the OB/GYN Department, and Yanna is a Receptionist/Scheduler in the Department of Family and Community Medicine. They were nominated by their peers and endorsed by TFP leadership for their commitment to excellence. Please join us in celebrating their achievements and in recognizing their impact on Temple Health’s patients and teams.
Yannarong Sen, Receptionist/Scheduler, Department of Family and Community Medicine
Yannarong was singled out for her exceptional professionalism, work ethic, and devotion to patient experience, as this excerpt from her nomination shows:
“I would like to recognize Yannarong Sen for her outstanding work, dedication, and commitment to providing the highest level of care and service to all our patients. As the first point of contact, Yanna consistently sets the tone for a positive patient experience. She welcomes everyone with a warm, friendly smile and a pleasant demeanor that immediately puts patients at ease.
Yanna truly embodies compassion and professionalism. She takes the time to engage with each patient, remembering them and their needs so that every return visit feels personal and valued. She frequently goes above and beyond her daily tasks—helping patients secure timely appointments, assisting with insurance information, and obtaining prior authorizations for their medications.
Her exceptional work ethic and genuine care for others often happens behind the scenes, but her impact is felt every day. Yanna deserves to be recognized and celebrated for her hard work, dedication, and commitment to ensuring our patients receive excellent service and high-quality care. Her contributions make a meaningful difference, and we deeply appreciate her.”
Desiree Velez-Rodriguez, Clerk IV (Sr. Clerk), OB/GYN Department
Desiree was honored for her commitment to her team, as this excerpt from her nomination shows:
“I really appreciate Desi and the effort she puts into being such a great team player. She’s always willing to help others, even while managing her own tasks, and she consistently goes above and beyond for her coworkers. Her support and positivity truly make a difference, and I’m grateful to work with her.”