Temple Health - Chestnut Hill Hospital

Billing & Insurance

At Temple Health - Chestnut Hill Hospital, we know that dealing with medical bills and insurance can be confusing. That's why we have billing and financial assistance professionals who are here to help. 

Pay Your Bill

Note: During our transition to Temple Health, bill payment will continue to be managed by Tower Health

Pay your bills online through our online payment portal > 

You may call 800-880-2056 for billing questions or payments.

For dates of service or discharges before January 1, 2023 — please discuss with Tower Health at Billing | Tower Health or call 484-628-1000.

How Will I Be Billed?

We'll bill your insurance company in a timely manner and do everything we can to expedite your claim. But remember, payment is ultimately your responsibility. If we bill your insurer, and after 30 days the account is not taken care of, we'll look to you for final settlement of your bill.

We accept:

  • Cash
  • Check
  • Money order
  • VISA
  • MasterCard
  • American Express
  • Discover

Understanding Your Financial Responsibility

When you are scheduled for a doctor’s appointment or a test, study, or procedure at Chestnut Hill Hospital or an affiliated location, the representative who checks you in will enter the information needed for your patient chart and to help us bill your insurance. At this time, we will:

  • Discuss your portion of the financial responsibility. We will let you know how much your co-pay and deductible will be for the service we will be providing.
  • Discuss any past-due balances you may have with Chestnut Hill Hospital.
  • Discuss payment options for your co-pay, deductible, and any past-due balances.
  • There are several payment options available to you at the time of registration. They include credit card using our secure card swipe at your point of service registration, or you can pay with a check, money order or cash.

If you cannot pay the patient responsibility portion of your bill, one of our patient financial service representatives will speak to you about options. This may include a partial payment at the time of service and arranging a payment plan.

Accepted Insurance Plans

Chestnut Hill Hospital and our affiliated physicians accept most major insurance providers. Contact our financial services team at 215-248-8950 if you have questions about accepted insurance providers.

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