Update: Temple Health and Keystone First Family Health Plans have reached a new contract agreement. 

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Temple ReadyCare

Urgent Care or ER? How to Decide

ReadyCare Vs. the ER

When do I go to ReadyCare versus an Emergency Room?

Temple ReadyCare is ready to treat most non-life-threatening illnesses and injuries, but certain symptoms and conditions require the care of a hospital emergency room. Call 911 if you are experiencing a medical emergency.

Symptoms and Conditions Best Treated at a Hospital Emergency Room

When to go to an emergency room: When you or someone close to you is experiencing:

  • Chest pain or pressure
  • Uncontrolled bleeding
  • Sudden or severe pain
  • Coughing or vomiting blood
  • Difficulty breathing or shortness of breath
  • Sudden dizziness, weakness or changes in vision
  • Changes in mental status, such as confusion

Symptoms and Conditions Commonly Treated at Urgent Care Locations